Frequently Asked Questions
Everything you need to know about your D1 Milano timepiece.
What materials are used in D1 Milano watches?
We use premium materials including 316L stainless steel, scratch-resistant sapphire glass, and high-quality Japanese quartz or automatic movements to ensure durability and style.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location, and most orders are processed within 24-48 hours.
What is your return policy?
We offer a 14-day return window for products in their original, unworn condition with all protective films and packaging intact.
Is there a warranty on my watch?
Every D1 Milano watch comes with a 2-year international limited warranty that covers manufacturing defects from the date of purchase.
Are D1 Milano watches water-resistant?
Most of our collections feature a water resistance of 5 ATM or 10 ATM. We recommend checking the specific product specifications for your model before exposure to water.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.